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Customer Information Privacy Policy at Pancake.vn

1. Information We Collect Personal Information: Name, phone number, email address, delivery address, and payment information. Order Information: Products purchased, order history, and transaction details. Website & App Usage Data: IP address, browsing behavior, device information, and cookies. 2. How We Use Your Information To process and fulfill orders. To communicate with you regarding orders, promotions, or updates. To improve our services, website, and app experience. To prevent fraud and ensure the security of transactions. 3. Information Protection Pancake.vn implements industry-standard security measures to protect your personal data. Access to personal information is restricted to authorized personnel only. We use encryption and secure servers to safeguard sensitive data such as payment details. 4. Sharing Information Customer information is not sold or shared with third parties for marketing purposes without consent. Information may be shared with delivery partners or payment providers strictly for order fulfillment. Data may be disclosed if required by law or to protect the rights and safety of Pancake.vn and its customers. 5. Your Rights You have the right to access, correct, or delete your personal information. You may opt out of promotional communications at any time. For any privacy concerns, you can contact our Customer Service Center. 6. Contact for Privacy Concerns Email: [Insert email address] Phone / Hotline: [Insert phone number] Note: Pancake.vn reserves the right to update this privacy policy. Any changes will be posted on our website.
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