1. Delivery Areas
Pancake delivers to all locations within [insert country/region].
Some remote areas may require additional delivery time or fees.
2. Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Processing may take longer during holidays, promotions, or high-volume periods.
3. Shipping Methods
Standard Delivery: Estimated [X–Y] business days.
Express Delivery: Faster option, estimated [X] business days.
Delivery is handled by trusted courier partners to ensure timely and safe delivery.
4. Shipping Fees
Shipping fees are calculated based on delivery location, weight, and chosen shipping method.
Free shipping may apply for orders above a certain amount, depending on promotions.
5. Tracking Orders
Customers will receive a tracking number via email or SMS once the order has been shipped.
You can track your order online using the provided tracking number.
6. Delivery Issues
If the delivery is delayed or the package is lost, please contact Pancake Customer Service immediately.
In case of damaged or incorrect products, refer to our Return & Exchange Policy.
Note: Delivery times are estimated and may vary depending on external factors such as weather, courier availability, or public holidays.